Last Updated: June 2026

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At Thread – A Wrinkle Story, each product is handmade with care and attention to detail.

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Returns

Due to the handmade nature of our products, we do not accept returns unless:

• The item received is damaged.

• The wrong product was delivered.

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Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Order number

• Photos of the product

• Description of the issue

We will review the request and provide a replacement or refund if approved.

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Refunds

Approved refunds will be processed within 7–10 business days to the original payment method.

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Non-Refundable Situations

Refunds will not be provided for:

• Change of mind

• Minor variations in handmade products

• Incorrect shipping details provided by the customer

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Contact Us

For refund-related concerns, please email:
winkatwrinkle@gmail.com